What Your Wallet Records Cover
Our Privacy Policy covers the details needed to open and protect your account, including your contact details, phone verification status, login activity, device signals and support messages. When you use DANA, OVO, GoPay, QRIS, bank transfer or a virtual account, we may retain transaction references, status
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changes and receipt details so we can match a wallet event to your account without storing your wallet password. We use this data to process account requests, investigate stalled status checks and maintain security records. Cookies or similar browser storage can remember a session and help
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us understand whether a device is returning, while your browser settings can affect those functions. We only describe access and handling for Indonesia where local law permits; eligibility depends on local law. For a request about a record, include your account phone number and the relevant
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date so we can locate it.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.